Résumé

Kevin Kwok-Cheong Chan

E-mail: kevin0819 at yahoo dot com

Lead Systems Administrator, Educational Technology Services, University of California at Berkeley
June 2004 – Present

Established and led hardware group spanning multiple departments for setting up and maintaining large scale application including Webcast and bSpace (UC Berkeley course management system based on Sakai)
Established and led internal (ETS only) technical team to share and discuss various technical issues and projects amongst sub-departments
Created and implemented computer hardware replacement plan to keep computing hardware up to standard with yearly review
Organized computing hardware and software standards to clarify and standardize computing resources for more efficient support services
Audited and reviewed internal systems for compliance with campus’ newly established security policies

Lead Systems Administrator, ITS Technology Transfer Program, University of California at Berkeley
November 2002 – October 2003

Systems Team nominated for prestigious Chancellor’s Outstanding Staff Award by direct report supervisor, August 2003
Played central role in smoothly migrating the desktop support and systems administration services for the program from our parent unit
Laid the foundation to a state of the art technical platform through meticulous hardware research and software testing
Developed and implemented hardware and software support desktop users, applications development environment, and server setup and maintenance
Implemented a centralized desktop support model using Samba server
Designed and developed mission critical in-house registration system
Trained two other Systems Team members in day-to-day server operations

Senior Systems Administrator, Administrative Computing (RSSP), University of California at Berkeley
May 2001 – November 2002

Administered two Linux servers that hosted four web domains as well as the Sybase Adaptive Server Enterprise which held databases that were involved with online web applications
Setup VMware GSX servers for OS and web developmental environments
Developed and implemented a file-sharing solution for a 50 person department
Overlooked backups of the systems, system and network security, and hardware upgrades
Built standard Windows XP ghost image for use with Samba server
Designed and implemented a Linux Ideal Workstation environment that the technical support team and programming teams as an alternative to Windows and Macintosh OS
Trained new Systems Administrator in day-to-day server operations

Systems Administrator, Administrative Computing (RSSP), University of California at Berkeley
March 2000 – May 2001

Standardize linux ghost image for use in the office, tape backup process for our server, and documented day-to-day and installation/setup for samba, apache, sybase, and in-house scripts
Maintain four servers, including static and dynamic web, database, file-sharing, and testbed
NT Administration – software installation, creating images for ghosting, bootpart, client/server admin

Desktop Consultant, Administrative Computing (RSSP), University of California at Berkeley
March 1999 – March 2000

Designed and implemented a Linux Ideal Workstation environment that the technical support team and programming teams as an alternative to Windows and Macintosh OS
Standardize tape backup process for our server and documented day-to-day and installation/setup for Samba, Apache, Sybase, and in-house scripts
Maintain four servers, including static and dynamic web, mail, database, and file-sharing services
NT Administration – software installation, creating images for ghosting, bootpart, client/server admin for 30 Win NT client 4.0 machines

Summer Intern, GTE Data Services (new part of Verizon), Temple Terrace, FL.
June 1998 – August 1998

Set up an electronic form that is used by users to inform the Central Office of line equipment movement
Maintained and updated information on the Systems Provisioning website
Created documentation of the AAIS Release Process on the web, on Word document, and on Visio chart
Made recommendations to improve the AAIS webpage infrastructure

Systems and Servers

Redhat Linux Systems Administration – 7+ years of multiple server support
Windows NT/2000 Administration – 5+ years of server support
Sun Solaris Administration – 1 year of basic server server support
Windows 98/NT/2000/XP and Mac OS 8, 9, X – 7+ years of desktop support
MySQL, PostgreSQL, Oracle, and Sybase database administration
Apache 1.x and 2.x web server Administration – 7+ years of multiple webserver support
Apache Tomcat Administration – 2+ years of application server support

Languages & Scripts

Training

University of California, Berkeley

College of Letters and Science